Frequently Asked

Questions

What is Modelia

Modelia specializes in AI-driven image generation, reducing the cost, time, and expertise needed to create personalized, diverse, context-rich, high-quality images for e-commerce and other sectors.

Modelia uses artificial intelligence to quickly and affordably produce high-quality images that are personalized and contextually relevant, boosting e-commerce conversion rates and enhancing SEO effectiveness.

Modelia is designed to be accessible and user-friendly for marketers of all backgrounds and skill levels. You don’t need any coding skills to get started, as our intuitive interface will help you create the images you need.

The majority of our clients are fashion businesses, photographers, and digital marketing agencies that need a quick way to generate the right images for their e-commerce or marketing campaigns. Their size ranges from startups to enterprises. Modelia is beneficial for any business that needs to enhance and adjust fashion images to specific requirements automatically and on a large scale.

A flat lay image is a photograph taken from directly above the objects being showcased, often arranged or styled on a flat surface.

A Ghost Mannequin image is created by photographing a product on a mannequin and then digitally removing the mannequin in post-production.

In the Modelia platform, you can change the model's background and appearance settings such as gender, age, ethnicity, hair color, and facial expressions. Modelia does not yet support changing poses.

Yes, Modelia allows users to generate models based on custom prompts. You can specify various attributes of the model as well as contextual details like background and clothing through the platform’s interface.

Usage and Functionality

To generate images, use the "Open Studio" feature on the dashboard where you can input image prompts and utilize AI to create images based on your specifications.

The Studio in Modelia is a tool where users can generate customized images based on specific AI parameters, including model description, clothing details, and background settings.

You can access the Studio by logging into your Modelia account and clicking on the "Open Studio" button located in your dashboard.

You can upload images by dragging and dropping them into the designated area or by clicking the 'Click Here' link to select images from your device.

You can specify details like gender, age, ethnicity, hair color, and facial expression using the dropdown menus in the 'Model Description' section.

You can choose from preset background colors or use a color palette to customize the background according to your needs.

Yes, you can select either 'Front' or 'Back' view for the images through the 'Front or Back View' setting.

You can input descriptions for upper and lower clothing items, such as specifying a 't-shirt' for upper clothing and 'jeans' for lower clothing.

Yes, you can describe the type of shoes, such as 'sneakers', in the 'Shoe description' field.

No, once you download an image the credits will be deducted from your account.

Yes! Our pre-defined dropdown options allow you to generate images directly.

No, currently you are limited to four images per one generation with our AI engine.

Yes, you can save any settings for later use.

No, unfortunately, we do not keep a history of your generated images or prompts. However, for prompts, we advise you to collect them in a document and highlight those that have given you the most satisfying results.

Unfortunately no. Once the image generation is in progress, there's no way to stop it. To change your settings, such as scene or prompt, please wait until the generation is complete and then adjust your request.

No, when the image generation is in progress, it is not possible to change your request, edit the prompt or switch scenes. You will need to wait for the process to complete and then apply your modifications.

You decide where to download your generated images. Select the desired file and press the Download button; a new window will open with the selected image. From there, save the image to your device. The default location is the Downloads folder, but you can select any other available folder on your device.

No, the images you create with Modelia can only be viewed, accessed, and downloaded by you.

Yes, you can. Just go to your Settings and find there all the images you previously generated.

You can upload JPEG, PNG, AVIF.

You can download PNG, JPEG, and AVIF. If you need to handle additional output formats, let us know.

No, at the moment you cannot. The default output format is PNG.

Yes, you can. Get all the images in a zip file and upload the zip file using the batch tab on the Studio.

Modelia can generate images in as little as 30 seconds, depending on the complexity and requirements of the prompt.

Images can be generated up to a base resolution of 1024 x 1024 pixels, suitable for various online and print applications.

The 'Image challenge' is a service designed to receive images that our current ai engine does not manage well so our team of experts can generate the improved image for you manually and learn how to improve the ai engine.

Presets are pre-defined parameter settings that you can apply to quickly generate images with consistent characteristics, accessible via the 'Preset' dropdown menu.

If image generation fails, check your internet connection, ensure your account has sufficient credits, and retry. If the problem persists, contact Modelia support for assistance.

Feedback can be submitted through the 'Contact us' option on the website, where you can also suggest new features or improvements.

Rights and Licensing

The images you generate on Modelia come with IP rights included in the cost per downloaded image. This typically means that once you download an image, you have the right to use, reproduce, modify, and display the image as per your business needs.

A generated image is an initial image created based on your description and instructions. If you decide to use that image then you need to download it to gain rights over it. Downloading images consumes credits on your plan.

No, generated images remain the property of Modelia and are not licensed for use until you download them.

Technical and Support

Yes, Modelia has an API. If you want to access it, please contact us to receive further information and the keys to use it.

You can contact us and send the image that is generating trouble, or you can use the challenge feature in the Studio.

We have an API that is in beta mode. If you want to use it, send us an email.

You can use the contact form on our website or send us an email at contact@modelia.ai. We would love to answer any questions.

Subscriptions

To subscribe, navigate to the 'Subscription information' section on your dashboard and click on the 'Subscribe' button to choose the plan that fits your needs.

Modelia offers various subscription levels, including pay-as-you-go credits and monthly packages. Detailed information on each package is available under the 'Pricing' tab on the website.

Yes, you can adjust your subscription level at any time through the 'Subscription information' section on your dashboard.

You can upgrade your subscription at any time with immediate effect. Downgrades take effect at the end of the current billing cycle. Changes can be managed through your account settings on the Modelia platform.

Upon cancellation, your credits will remain valid through the end of the current billing cycle plus an additional 60 days.

You can cancel your subscription at any time. Accrued credits remain valid until the end of the current billing cycle plus a 30-day grace period.

You can cancel your subscription anytime in your Profile under the section 'Billing'.

We are not able to offer refunds.

If payment fails, access to services may be suspended until full payment is received. We will notify you in writing of any payment failures.

If you run out of credits, you have the option to purchase one-shot credit packs or upgrade your subscription to receive more credits.

No, purchasing one-shot credit packs requires an active subscription. You must be subscribed to access this feature.

Invoices can be viewed and downloaded from the 'My Invoices' section, where all transactions and billing details are recorded.

Modelia offers several subscription tiers: Basic, Standard, Premium, and Custom. Each tier is designed to meet different user needs and includes various features and benefits.

Credits are used to download images. They accrue monthly based on the subscription tier and can roll over each month as long as the subscription remains active. Credits remain valid for 30 days post-cancellation.

Yes, additional credits can be purchased during peak times without the need to upgrade your subscription plan.

The cost of downloading an image is 10 credits.

Yes, there is a limit of 20 generations per downloaded image, translating to 5 generations per credit.

The Custom Plan is designed for clients with specific needs that standard plans do not meet, such as large-scale enterprises or businesses requiring extensive customization and integration.

Subscriptions

To subscribe, navigate to the 'Subscription information' section on your dashboard and click on the 'Subscribe' button to choose the plan that fits your needs.

Modelia offers various subscription levels, including pay-as-you-go credits and monthly packages. Detailed information on each package is available under the 'Pricing' tab on the website.

Yes, you can adjust your subscription level at any time through the 'Subscription information' section on your dashboard.

You can upgrade your subscription at any time with immediate effect. Downgrades take effect at the end of the current billing cycle. Changes can be managed through your account settings on the Modelia platform.

Upon cancellation, your credits will remain valid through the end of the current billing cycle plus an additional 60 days.

You can cancel your subscription at any time. Accrued credits remain valid until the end of the current billing cycle plus a 30-day grace period.

You can cancel your subscription anytime in your Profile under the section 'Billing'.

We are not able to offer refunds.

If payment fails, access to services may be suspended until full payment is received. We will notify you in writing of any payment failures.

If you run out of credits, you have the option to purchase one-shot credit packs or upgrade your subscription to receive more credits.

No, purchasing one-shot credit packs requires an active subscription. You must be subscribed to access this feature.

Invoices can be viewed and downloaded from the 'My Invoices' section, where all transactions and billing details are recorded.

Modelia offers several subscription tiers: Basic, Standard, Premium, and Custom. Each tier is designed to meet different user needs and includes various features and benefits.

Credits are used to download images. They accrue monthly based on the subscription tier and can roll over each month as long as the subscription remains active. Credits remain valid for 30 days post-cancellation.

Yes, additional credits can be purchased during peak times without the need to upgrade your subscription plan.

The cost of downloading an image is 10 credits.

Yes, there is a limit of 20 generations per downloaded image, translating to 5 generations per credit.

The Custom Plan is designed for clients with specific needs that standard plans do not meet, such as large-scale enterprises or businesses requiring extensive customization and integration.

Account Access and Sharing

You can share your account by navigating to 'Manage Corporate Account Users,' entering the email of the user you wish to share with, and sending them the invitation link that allows them access.

Yes, you can manage user access and remove users as needed within the 'Manage Corporate Account Users' section.

Referral and Promotion

When you refer a friend using your unique link, and they sign up, they receive free credits to start. If they purchase a subscription, you receive the same amount of credits they buy.

To redeem a promo code, go to the 'Redeem Promo Code' section, enter your code, and apply it to receive additional credits or discounts on your subscription.

Legal Compliance

You must be at least 18 years old and able to form a legally binding contract to use our services. You must also provide accurate and complete registration information.

Yes, you can use our services on behalf of another person or entity if you have the legal authority to accept the Terms on their behalf.

You must ensure that all content submitted, including images and generation prompts, complies with applicable laws and does not infringe on the rights or safety of others. Prohibited content includes explicit, illegal, or harmful material.

We promptly respond to notices of alleged infringement and may remove or disable access to the contested material. Repeat infringers’ accounts may be terminated in accordance with our DMCA compliance obligations.